BEST DOCTORS

If the worst happens, help is only a phone call away

Having the best medical knowledge for any important helthcare decision can make a critical, even life-saving, difference.

CAIPW and Great-West are pleased to offer a medical consultation service to members/employees with EHC coverage. This is an innovative service that connects you to the world’s leading medical centres and experts

To provide this service, we have joined with Best Doctors ®, one of the most respected and comprehensive medical service companies in the world.

Through Best Doctors, you and your local doctor or specialist will have immediate access to the latest technologies, the opinions of world-class specialists, and clinical guidance. Best Doctors can assist with confirming the diagnosis of a covered condition, and can suggest the most effective treatment plan by drawing on a global database of 50,000 peer-ranked specialists.

Covered Conditions

If you contract one of these covered conditions, the Best Doctors Service Card can be your connection to valuable medical expertise. Best Doctors provides services for all of the following illnesses, but excludes any unrelated conditions:

  • Aids
  • Alzheimer’s Disease
  • Benign brain tumour
  • Blindness
  • Cancer
  • Cardiovascular conditions
  • Coma
  • Deafness
  • Kidney failure
  • Loss of speech
  • Major organ transplant
  • Major trauma
  • Motor neuron disease (ALS, Lou Gehrig’s)
  • Multiple sclerosis
  • Paralysis
  • Parkinson’s Disease
  • Severe burns
  • Stroke

Some less serious forms of the covered conditions are excluded. For specific definitions of a covered condition, call the Best Doctors at 1.888.362.8677. Best Doctors is a referral service – neither Best Doctors, Great-West Life, nor CAIPW are responsible for the quality of treatment received.

Best Doctors Services

With the Best Doctors, you have access to the following services:

InterConsultation™: Medical Advice and Treatment Planning

InterConsultation is an in-depth review of your medical files to determine a diagnosis and treatment plan. You and your physician will have access to the latest test, technologies, and the opinions of world-class specialists. With a fast and detailed turnaround of results, the InterConsultation process may reduce potentially serious complications from a misdiagnosis, and help your treating physician determine the proper course of action.

To take advantage of the InterConsultation service, just follow these four simple steps:

  1. Call 1.888.362.8677 toll-free. Have your Great-West Life plan number (56579) and certificate number on hand so you can provide the information required to verify your eligibility.
  2. Best Doctors will provide two forms that must be completed by you and your physician.
  3. Your physician will forward your medical file to Best Doctors, whose team of specialists will carefully review it.
  4. The medical file review usually takes seven to 10 days. Afterwards, you and your physician will receive a written report outlining the conclusions and recommendations of Best Doctors.

FindBestDoc™: Identification of the Right Care Provider

If you decide to seek treatment outside Canada at your own expense*, Best Doctors can identify the best specialist to meet your needs. FindBestDoc is a customized search across a constantly updated global database over 50,000 world-class specialists who are best qualified to meet your specific medical needs. You will be assigned a personal Advocate, who will work with physicians affiliated with the world’s leading medical institutions to help explain your options and determine the best care provider for your specific condition.

Using the FindBestDoc service is quick and easy:

  1. You discuss your condition with Best Doctors; they help you find the specialists best qualified to provide the care you need.
  2. Best Doctors provides you with a list of recommended physicians and verifies their availability.

* The cost of medical treatment, travel and accommodation is not covered by Best Doctors CAIPW’s EHC plan.