MEMBER/EMPLOYEE FAMILY ASSISTANCE PLAN
(for members/employees with LTD insurance)
The Member/Employee Family Assistance Plan (MEFAP) is a voluntary, confidential, short-term counseling, advisory and information service for you and your eligible family members.
The MEFAP provides professional assistance for a wide range of personal issues, including marital relationships, stress, depression, family matters, misuse of alcohol and drugs, bereavement, childcare/eldercare concerns, financial and legal concerns.
This confidential service is provided at no cost to you or your family. CAIPW pays for the services provided by Shepell-fgi. If long term or specialized counseling is required, your Shepell-fgi counselor will assist you with a referral to a community resource. You would then be responsible for any fees that your Extended Health care or provincial health insurance does not cover.
If you need additional information, or wish to arrange an appointment, call Shepell-fgi at 1-800-268-5211.
Shepell-fgi has an extensive library of health-wellness resources.
Visit their website at shepellfgi.com/go/members
Username is westca
Password is
westca101
Shepell-fgi also has a new resource library at WorkHealthLife.com.
More on Shepell-fgi
Online Wellness Library
Services Outline
Work Life Services Overview
Website Update
